Privacy Policy

PRIVACY POLICY & TERMS OF SERVICE

This privacy policy discloses the privacy practices for www.myonyxstays.com. This privacy policy applies to the information collected by this web site. It will notify you of the following: What personally identifiable information is collected from you via the web site, how it is used and with whom it may be shared.

o What choices are available to you regarding the use of your data.

o The security procedures in place to protect the misuse of your information.

o How you can correct any inaccuracies in the information.

INFORMATION COLLECTION, USE, AND SHARING

Onyx Stays is the sole owner of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone for any purpose. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization and it will remain internal. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. Express any concern you have about our use of your data. You can do the following at any time by contacting us via the email address or phone number given on our website: o See what data we have about you, if any. o Change/correct any data we have about you. o Have us delete any data we have about you.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 850-208-6874 or info@myonyxstays.com.

LINKS

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

SURVEYS & CONTESTS

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

SMS TERMS OF SERVICE

1.  SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2.  Types of SMS Communications

If you have consented to receive text messages from Onyx Stays, you may receive messages related to the following: Appointment reminders,  Follow-up messages,  Conversational Messages.

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Agent’s Name] at [Location] on [Date] at [Time].  Reply STOP to opt out of SMS messaging at any time.”

3.  Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week regarding your appointments or account status.

4.  Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5.  Opt-In Method

You may opt-in to receive SMS messages from Onyx Stays in the following ways: We Ask them Verbally.

6.  Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7.  Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.myonyxstays.com/

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8.  Standard Messaging Disclosures

Message and data rates may apply.

You can opt-out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy page and Terms and Conditions section.

Message frequency may vary 

By texting Onyx Stays at 8502086874, you agree to receive conversations (external) messages from Onyx Stays.  

External messages from Onyx Stays will contain information regarding the property or vacation rental inquired about.  

Reply STOP to opt-out of receiving SMS text messages from Onyx Stays.

Reply HELP for support from Onyx Stays. Note - message & data rates may apply.

Messaging frequency may vary but is usually in response to an inquiry made.

Visit https://www.myonyxstays.com/privacy-policy/ to see our Privacy Policy & Terms of Service.